Pricing

Pricing built around your workflow.

Volume, tools, channels, and coverageshape your custom lbsup plan.

Apply for Custom Quote

Pricing

Pricing built around your workflow, not a generic package.

Your request volume, tools, channels, response expectations, and CRM complexity determine the right setup.

Pricing factors

What shapes the quote.

Custom pricing follows the work lbsup would handle.

Cadence and coverage may change.

Each channel adds its own intake path and routing rule.

Detailed records can add more update work after each interaction.

Coverage affects review frequency and response speed.

Different response windows need different routing rules.

Some teams need light summaries. Others need deeper visibility.

More playbook depth can change setup and workflow management.

Plan examples.

These are workflow examples, not fixed public packages.

Example scope

Starter Operations

Best for

Inbox triage and basic support routing.

Shared inbox review

Routine categorization

Approved replies

Owner routing

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Example scope

Growth Support

Best for

Recurring tickets, CRM updates, and follow-ups.

Ticket workflow support

CRM status updates

Follow-up tasks

Email summaries

Apply

Example scope

Managed Front Desk

Best for

Broader front-desk coverage and ongoing optimization.

Multi-channel handling

Escalation workflows

Daily summaries

Playbook optimization

Apply

Quote process

From application to scope.

Apply

Share channels, volume, tools, and first workflow.

Workflow review

lbsup reviews the work behind your customer messages.

Scope mapping

Coverage, CRM updates, reporting, and escalation rules are mapped.

Custom recommendation

You receive a plan shape built around your operation.

Onboarding

If there is a fit, setup starts with playbooks and workflow access.

Custom quote only

Start with your real workflow.

Tell lbsup what your team handles today and where customer messages arrive.

Apply for Custom Quote

Billing

Invoices are issued after scope review.

lbsup uses custom quotes and may send Stripe invoices after the service scope, payment timing, and onboarding path are confirmed.

Stripe invoices

After a service scope is accepted, lbsup may issue an itemized Stripe invoice with a due date and hosted payment link.

USD custom quotes

Quotes and invoices are issued in U.S. dollars unless a written client agreement states otherwise.

Payment security

Payment card details are handled by Stripe's hosted payment page, not by lbsup public website forms.

Billing policy

Cancellation, refund, service delivery, and billing questions are covered in the public Billing and Refund Policy.

Policy

Review cancellation, refund, service delivery, invoice, and payment security details before paying an invoice.

View Billing Policy

Why custom

The right quote depends on the shape of the work.

A company that only needs inbox triage should not be scoped like a multi-channel support operation with CRM updates, escalations, and daily reporting.

Variable

Request volume

How much work enters the queue each week.

Variable

Routing depth

How many owners, statuses, and escalation paths are involved.

Pricing scope view

Workflow inputs

Quote review

Custom scope

No fixed package selected.

The quote is assembled after workflow volume, tools, and response expectations are reviewed.

Channels

Email + tickets + CRM

Coverage

Business hours

Escalations

Owner review path

Reporting

Daily summary

Pricing factors

What shapes the quote.

Each factor changes the operating model, from how often requests are checked to how detailed the CRM work needs to be.

Quote input

Weekly message volume

The number of customer emails, tickets, forms, and follow-ups lbsup should review each week.

Scope signalActive

Under 50 to 500+ requests

Quote input

Support channels

The inboxes, ticket queues, forms, scheduling messages, and customer entry points in scope.

Scope signalActive

Email, tickets, CRM, forms

Quote input

CRM complexity

How detailed your records, statuses, tags, notes, and follow-up tasks need to be.

Scope signalActive

Notes, tags, tasks, status

Quote input

Coverage hours

The operating windows and days when messages should be reviewed, answered, or routed.

Scope signalActive

Business hours to expanded coverage

Quote input

Response expectations

How quickly routine, urgent, sales, and escalated requests should move through the workflow.

Scope signalActive

Routine vs. urgent paths

Quote input

Reporting needs

The level of daily summary, open-item visibility, escalation recap, and management reporting needed.

Scope signalActive

Daily visibility and review

Quote input

Playbook complexity

The number of approved replies, customer types, exceptions, escalation paths, and routing rules.

Scope signalActive

Simple rules to deep playbooks

Plan shape

Three common ways the service can be scoped.

These are visual examples of workflow depth, not fixed packages or public price tiers.

Inbox and routing foundation

Starter Operations

Workflow depth

Best for

Businesses that need inbox triage, basic support routing, and a cleaner view of customer requests.

Shared inbox review

Routine categorization

Approved replies

Owner routing

Apply for a Custom Quote

Tickets, records, and follow-up

Growth Support

Workflow depth

Best for

Teams with recurring support tickets, CRM notes, customer follow-ups, and weekly operating volume.

Ticket workflow support

CRM status updates

Follow-up tasks

Email summaries

Apply for a Custom Quote

More complete workflow coverage

Managed Front Desk

Workflow depth

Best for

Businesses that want broader front-desk handling, escalation coverage, and ongoing workflow improvement.

Multi-channel handling

Escalation workflows

Daily summaries

Playbook optimization

Apply for a Custom Quote

Quote process

How we build your quote.

The process starts with the application, then turns your real communication workflow into a practical scope for onboarding.

Application

You share the channels, volume, tools, and first workflow you want lbsup to handle.

Workflow review

lbsup reviews the operational shape of your customer communication and support queues.

Scope mapping

Coverage, escalation rules, CRM updates, reporting, and playbook depth are mapped into a service scope.

Custom recommendation

You receive a recommendation built around the work to be handled, without generic public packages.

Start onboarding

If there is a fit, onboarding begins with workflow setup, access, approved responses, and trial calibration.

Custom quote only

Start with the workflow, then build the plan.

Tell lbsup what your team handles today, where messages arrive, and what needs to become more organized.

Apply for a Custom Quote

Quote workflow

Application to onboarding

Reviewing

Application received

Workflow details under review

Volume

Channels

CRM rules

Next step

Map scope, recommend service shape, begin onboarding if there is a fit.